THE ADVOCATE COFFEE PRIVACY POLICY

EFFECTIVE DATE: July 2020

  1. Introduction.

    1. Website Owner. The Advocate Coffee is the owner and operator of this Website (www.theadvocatecoffee.com). The Advocate Coffee can be contacted by e-mail at connect@theadvocatecoffee.com. This online privacy policy discloses The Advocate Coffee’s information practices for this Website, including what type of personally identifiable information  is requested in order to make a purchase, how the information is used, and with whom the information is shared. 

Please read this Policy carefully to understand the policies and practices regarding your information and how The Advocate Coffee will treat it. If you do not agree with The Advocate Coffee’s policies and practices, your choice is to not use our Services. By accessing and using or Website, you agree to the terms of this Privacy Policy. 

    1. Intended Users. This Website is intended to be used by individuals residing in the United States.

  1. Personally Identifiable Information That May Be Collected.

    1. Personally Identifiable Information. In order to make a purchase, The Advocate Coffee will request a user to provide certain personally identifiable information. All financial information and payments are handled through a third-party service. The Advocate Coffee does not personally collect, store, or have access to payment information. The Advocate Coffee may request additional personally identifiable information necessary to establish and maintain customer's account. 

      1. Personally identifiable information refers to details collected on the Internet about an individual consumer. This includes an individual’s first and last name, a physical street address, an email address, a telephone number, a Social Security number, or any other information that permits a specific individual to be contacted physically or online.

    2. Anonymous Website Visits. In general, you can visit on the Website without disclosing any personally identifiable information. The Advocate Coffee collects information such as IP addresses that does not identify but is specific to each user. This information is gathered from Website visitors and analyzed for trends and statistics. For more information on how The Advocate Coffee collects and uses this information, please see Section 5 “Use of Computer Tracking Technologies” below.

    3. Service Quality Monitoring. Some Website transactions may require The Advocate Coffee to call the customer. The Advocate Coffee will not contact you by telephone without your prior consent, except to confirm or clarify an order placed online and/or to inform a customer of the status of such order. 

    4. Information from Children. The Advocate Coffee does not sell products or services for purchase by children, and will not collect or post information from a child under the age of majority, which in the U.S. is 18, without the involvement of a parent or guardian. If you believe The Advocate Coffee has collected your child’s information, please contact us at connect@theadvocatecoffee.com and The Advocate Coffee will delete your child’s information. 

    5. Links to Other Websites. The Advocate Coffee’s Website may contain links to other Websites. The Advocate Coffee is not responsible for the privacy practices or the content of those other Websites. We encourage users to read the Privacy Policy of these Websites before interacting with their service.  

  2. Uses Made of the Information.

    1. Limited Uses Identified. Without customer's prior consent, The Advocate Coffee will not use your personally identifiable information for any purpose other than that for which it is submitted. The Advocate Coffee uses personally identifiable information  for purposes such as to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. The Advocate Coffee also processes billing and business requests related to The Advocate Coffee’s Website participation. 

    2. Transactional Uses. At times, The Advocate Coffee will need personally identifiable information about customer (e.g. to process an order). The Advocate Coffee may need to know a customer's name, mailing address, e-mail address and phone number. It is The Advocate Coffee’s intent to inform you know before we collect personally identifiable information. If you tell us that you do not wish to have this information used as a basis for further contact with you, The Advocate Coffee will respect your wishes.

    3. Marketing Uses. The Advocate Coffee maintains the right to provide customer with information about our Website, products and services, and related information. If you wish to opt out of these communications, please follow the unsubscribe link within the body of the email. 

    4. Stored Information Uses. The Advocate Coffee stores and retains the personally identifiable information provided by customer and the information entered on The Advocate Coffee Website. This information is shared with trusted third-party vendors for purposes such as payment processing or hosting services.  

  3. Disclosure of the Information.

    1. Disclosure to Governmental Authorities. Under certain circumstances, personally identifiable information  may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

    2. Disclosure to Third-Parties. The Advocate Coffee has the right to disclose personally identifiable information to third-party vendors for uses such as facilitating payments, fulfilling orders, cloud services, providing customer service, sending company updates and newsletters, collecting and analyzing Website analytics etc. This applies to any third-party The Advocate Coffee uses for business purposes.  In addition, The Advocate Coffee may disclose your personally identifiable information to a successor or potential successor entity in connection with a merger or acquisition, or to a third party involved in evaluating or executing such potential acquisition.

  4. Use of Computer Tracking Technologies.

    1. No Tracking of Personal Information. The Advocate Coffee 's Website is set up to track, collect or distribute personal information not entered by visitors. Through Website access logs The Advocate Coffee collects clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to The Advocate Coffee’s sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties. 

    2. Use of Cookies. The Advocate Coffee, collects non-identifiable information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Website can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by The Advocate Coffee or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Websites may not then work properly.

    3. Use of Web Beacon Technologies. The Advocate Coffee may also use Web beacon or other technologies to better tailor its Website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by The Advocate Coffee or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

    4. Collection of Non-Identifiable Information. The Advocate Coffee may collect non-identifiable information from user visits to The Advocate Coffee Website in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on The Advocate Coffee Website; Website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." The Advocate Coffee or its contractors may use this data to analyze trends and statistics.

    5. Collection of Personally Identifiable Information. The Advocate Coffee collects personally identifiable information from customer during a transaction. The Advocate Coffee may extract some personally identifiable information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help The Advocate Coffee understand trends and patterns. This information is not reviewed at an individual level.

    6. Do Not Track Mechanisms. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. The Advocate Coffee currently does not respond to do not track signals. 

  5. Information Security.

    1. No Liability for Acts of Third Parties. The Advocate Coffee will exercise reasonable efforts to safeguard the confidentiality of customer personally identifiable information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, The Advocate Coffee shall not be liable for unauthorized disclosure of personally identifiable information due to no fault of The Advocate Coffee including, but not limited to, errors in transmission and unauthorized acts of The Advocate Coffee staff and/or third parties.

  6. Privacy Policy Changes and Opt-Out Rights.

    1. Changes to Privacy Policy. The Advocate Coffee reserves the right to change or update its privacy policy statement at any time. Users are encouraged to periodically review this Privacy Policy to stay informed of updates.

    2. Opt-Out Right. Customers have the right at any time to cease permitting personally identifiable information  to be collected, used or disclosed by The Advocate Coffee and/or by any third parties with whom The Advocate Coffee has shared and/or transferred such personally identifiable information . Right of cancellation may be exercised by contacting The Advocate Coffee via e-mail at connect@theadvocatecoffee.com. After processing the cancellation, The Advocate Coffee will delete customer or prospective customer's personally identifiable information from its data base.

  7. Access Rights to Data.

    1. Information Maintained by The Advocate Coffee. Upon customer's request, The Advocate Coffee will provide a reasonable description of customer's personally identifiable information that The Advocate Coffee maintains in its data bank. The Advocate Coffee can be contacted by e-mail at connect@theadvocatecoffee.com.

  8. Accountability.

    1. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about The Advocate Coffee’s compliance with this privacy policy, you may contact The Advocate Coffee by e-mail connect@theadvocatecoffee.com.

    2. Terms of Use. If customer chooses to purchase from The Advocate Coffee, customer's action is hereby deemed acceptance of The Advocate Coffee’s practices described in this policy statement. Any dispute over privacy between customer and The Advocate Coffee is subject to the provisions of this notice and to The Advocate Coffee 's Terms of Service Agreement. The Agreement may be found here.

Copyright @The Advocate Coffee 2020

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